Landlord Information


What is a property condition report?


This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

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What is a Routine Inspection?


Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Property Management Team will contact you to discuss items noted on the report.

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How do tenants pay their rent?


With RE Connect oneCard tenants can conveniently and securely pay their rent almost anywhere, anytime, and any way they like. Tenants can pay via the Internet, Phone, 'Set & Forget', BPAY or POSTbillpay. Rent monies are guaranteed and it is the easier, faster, smarter, cheaper, more flexible and rewarding way to pay rent!   

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When does the rent money get paid into my account?


Please see the disbursement list for the 2013/2014 financial year.

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